Refund Policy

Effective Date: 07/07/2025

At TextWorld.co, we take pride in delivering virtual SMS verification numbers quickly and efficiently. Due to the digital and consumable nature of our service, our refund policy is clearly outlined below.

1. General Refund Terms

• All purchases made on www.textworld.co are considered final once the virtual number has been used or delivered.
• We do not offer refunds for successfully activated virtual numbers or if the user failed to use the number within the service window.

2. Eligible Refund Situations

Refunds are only granted under the following conditions:

• If a number purchased fails to receive an SMS due to a technical error on our end.
• If the selected country or service is not working as advertised during the time of purchase.
• If the service was paid for but not delivered due to system malfunction or billing error.

3. Non-Refundable Situations

You are not eligible for a refund if:

• You selected the wrong country or number.
• The platform you are trying to verify blocks or restricts the use of virtual numbers.
• You fail to use the number within the time allowed.
• The SMS was delayed due to third-party app/server issues (e.g., WhatsApp or Facebook server delays).
• You change your mind after purchase.

4. How to Request a Refund

To request a refund:

• Send an email to gethelp@textworld.co within 24 hours of purchase.
• Include your email address, and a brief explanation of the issue.
• Our support team will respond within 2 business days.

All approved refunds will be processed to the original payment method within 24 hours.

5. Right to Deny Refund

TextWorld.co reserves the right to deny refund requests that do not comply with this policy or show evidence of abuse, fraudulent activity, or repeated refund claims.